
ANPE Technician A.J. Nelsen
Recently in Ashland, we had a customer that had a bad boxelder bug infestation in her home. She wasn’t convinced that a natural product would be strong enough to control them. I visited the location for a closer inspection and talked about our NatureLine™ products and how they worked. She showed me the bugs behind her trim boards and wall voids. The customer initially declined to purchase our standard Eliminator package, which includes a lifetime renewable warranty. Instead, the customer decided to go with a 3 treatment trial.
I started the treatment although the client was still skeptical of our all natural products. About 15 minutes into the treatment, the boxelder bugs began falling out of all the cracks and crevices. The ground quickly became covered in dead boxelders. I heard a knock on the window above me, as the customer had been observing all this, with a big smile on her face and giving me a thumbs-up. About a week later I went back, and because of the effectiveness of the initial NatureLine™ treatment, the customer decided to upgrade to our Eliminator package with unlimited service warranty!